- La Roche Posay

條款及細則

LRP CLUB會員計劃（「計劃」）

重點條款

該計劃由歐萊雅香港有限公司以LA ROCHE-POSAY香港（「LA ROCHE-POSAY」）的商號名義經營。
該計劃僅在香港特別行政區及澳門特別行政區境內的萬寧及屈臣氏門市有效（「LRP CLUB零售店」）。計劃並不適用於其他銷售點購買的LA ROCHE-POSAY產品。
LA ROCHE-POSAY在該計劃下的權利及義務可由LA ROCHE-POSAY隨時分配或轉讓給任何相關或不相關的單位，此後履行之責任由該單位所有。
LA ROCHE-POSAY保留隨時更改，限制，修改或取消這些條款及細則的全部或部分權利，即使更改可能會影響已積累的會員禮遇。LA ROCHE-POSAY將嘗試通過LA ROCHE-POSAY香港官方網站（https://www.laroche-posay.hk/）發布任何更改以通知本計劃的會員（「會員」）。會員將受到任何更改的約束。如有任何爭議，LA ROCHE-POSAY作出的決定應為最終及不可推翻。
通過參與本計劃，會員被視為受本條款及細則的約束，並已接受本條款及細則。

會員會籍

為了成功成為LA ROCHE-POSAY會員及收到現金優惠券禮遇，顧客必須提供姓名、有效的聯絡電話及選擇單一購物渠道（即香港特別行政區及澳門特別行政區境內的萬寧門市，或香港特別行政區及澳門特別行政區境內的屈臣氏門市）以換領現金優惠券（「已選擇之購物渠道」）並須同意收到LA ROCHE-POSAY發出的直接營銷信息。
會籍有效期至當年度12月31日。
顧客不論有否購買LA ROCHE-POSAY產品皆符合資格登記成為會員。

禮遇 – 生日禮遇

會籍有效期間，會員可于其生日月份的第一天(除了一月份及二月份生日會員可于三月一日)透過會員之登記聯絡電話以短訊形式獲取生日禮品換領劵及生日現金劵。生日禮品換領劵及生日現金劵可于有關的LRP CLUB零售店使用，並受其條款及細則約束。
如客人於生日當月登記成為新會員，將於下一個月的第一天透過會員之登記聯絡電話以短訊形式獲取生日禮品換領劵及生日現金劵。
生日禮品換領劵及生日現金劵不可轉讓及兌換現金。
須於收到生日禮品換領劵後1個月内使用，只可使用一次。
須於收到生日現金劵後3個月内使用，只可使用一次。
如遺失生日禮品換領劵及生日現金劵，該優惠券將不會獲補發。
如會員退回使用生日現金劵購買的產品，已使用的優惠券將不會獲補發。
如生日禮品缺貨，將補發同等價值之禮品。
每人只可以換領一次，不得使用轉發訊息換領生日禮物。
換領短訊必須由LRP官方賬號發出，要顯示官方賬號發出的訊息方可換領生日禮物。

禮遇 – 迎新現金券

依LA ROCHE-POSAY全權酌情決定，顧客首次登記成為會員，即可獲得一張HK$50現金劵（「迎新現金券」）。
迎新現金券可於下次於已選擇之購物渠道 - 即萬寧或屈臣氏門市，購買任何LA ROCHE-POSAY正價產品時使用，不適用於套裝及換購品，不可與其他優惠同時使用。
須於收到迎新現金券後3個月内使用，只可使用一次。
迎新現金券透過會員之登記聯絡電話以短訊形式發放。
迎新現金券不可轉讓及兌換現金。
如遺失迎新現金券，該現金券將不會獲補發。
如會員退回使用迎新現金券購買的產品，已使用的現金券將不會獲補發。

禮遇 – 季度優惠券

依LA ROCHE-POSAY全權酌情決定，不論有否購買LA ROCHE-POSAY產品，會員可於每季最後一天（即3月31日、6月30日、9月30日，及12月31日）獲得一張HK$50優惠券（「季度優惠券」）。只有在該季度倒數第二天（即3月30日、6月29日、9月29日，及12月30日）或之前登記成為會員，會員才會收到季度優惠券。早前季度之禮券將不會獲補發。當年度最多可獲四張季度優惠券，總值HK$200。
每張季度優惠券可於已選擇之購物渠道 - 即萬寧或屈臣氏門市，單次購買任何LA ROCHE-POSAY正價產品滿HK$300時使用，不適用於套裝及換購品，不可與其他優惠同時使用。
須於收到季度優惠券後3個月内使用，只可使用一次。
所有季度優惠券透過會員之登記聯絡電話以短訊形式發放。
季度優惠券不可轉讓及兌換現金。
如遺失季度優惠券，該優惠券將不會獲補發。
如會員退回使用季度優惠券購買的產品，已使用的優惠券將不會獲補發。

兌換禮遇

迎新現金券或季度優惠券（「現金優惠券」）受派發時的條款及細則約束。
任何兌換可能受限於兌換時所適用的任何附加條款及細則。
現金優惠券兌換前均沒有任何價值。現金優惠券不可轉讓及兌換現金，並只供會員本人根據本條款及細則使用。
每張現金優惠券只可於門市兌換一次。影印本恕不接受。
現金優惠券可用於已選擇之購物渠道，產品價格及貨存以於有關門市使用現金優惠券時為準。
LA ROCHE-POSAY保留修改所有禮遇，包括現金優惠券及其價值的權利，而不作另行通知。如有任何爭議，LA ROCHE-POSAY保留最終決定權及不可推翻。

收集個人資料

通過參與本計劃，會員被視為已閱讀並同意歐萊雅香港有限公司以LA ROCHE-POSAY的商號名義，按私隠政策及收集個人資料聲明，收集及使用與本計劃相關的個人資料。詳情請參閱載於LA ROCHE-POSAY香港官方網站的私隠政策及收集個人資料聲明（https://www.laroche-posay.hk/cn/site/pages/ShowMediaApp.aspx?MediaAppCode=PDF_Privacy_Policy_HK）。

一般條款

本條款及細則受香港法律管轄，香港法院對與本程序有關的任何訴訟具有專屬管轄權。
本條款及細則具有中文版本。如有差異，以英文版為準。
有關該計劃查詢，請致電3180 1555（星期一至五，上午9時至下午6時）。

版本日期2023年11月

TERMS & CONDITIONS

LRP CLUB Membership Program (the “Program”)

IMPORTANT TERMS

The Program is operated by L’Oreal Hong Kong Limited trading in the name of LA ROCHE-POSAY Hong Kong (“LA ROCHE-POSAY”).
The Program is valid in Mannings offline stores and Watsons offline stores in Hong Kong SAR and Macau SAR only (“LRP Club Retail Stores”). The Program does not include LA ROCHE-POSAY products purchased at other points of sale.
The rights and obligations of LA ROCHE-POSAY under the Program may be assigned or transferred by LA ROCHE-POSAY to any other related or unrelated entity at any time, and performance thereafter shall be the responsibility of that entity.
LA ROCHE-POSAY reserves the right to change, limit, modify or cancel these terms & conditions in whole or in part at any time, even though changes may affect the value of loyalty rewards already accumulated. LA ROCHE-POSAY will attempt to notify members of the Program (“member(s)”) of such changes by posting any changes on LA ROCHE-POSAY’s Hong Kong SAR official website (https://www.laroche-posay.hk/). Members will be bound by any such changes. In case of dispute, the decision of LA ROCHE-POSAY shall be final and conclusive.
By participating in the Program, members are deemed to be bound by, and have accepted, these Terms & Conditions.

MEMBERSHIP

In order to qualify for LA ROCHE-POSAY membership and receive the Coupon rewards, customers are required to provide name, valid telephone number, and select a single desired purchase channel (either Mannings retail stores in Hong Kong SAR and Macau SAR, or Watsons retail stores in Hong Kong SAR and Macau SAR) for purpose of Coupon redemption (“Selected Purchase Channel”) as well as to subscribe for LA ROCHE-POSAY’s direct marketing communications.
Membership is valid until and including 31 December of the current year ("Term”).
Customers are eligible to register as members with or without purchase of LA ROCHE-POSAY products.

REWARDS – Birthday Gift

During the Term, Member may receive via SMS through the registered phone number of the Member a birthday gift coupon & birthday cash coupon on the first day of his/her birthday month (except for Members with birthdays in January & February, may receive the same on 1 March), which is redeemable at applicable LRP Club Retail Stores subject to its terms and conditions.
If a customer registers as a new member in the month of their birthday, they will receive a birthday gift coupon & birthday cash coupon via SMS through the member's registration contact number within 24 hours after registration.
Birthday gift coupon & birthday cash coupon are non-transferrable and cannot be exchanged for cash.
The birthday gift coupon can only be used once at any time within 1 months after receiving the birthday gift coupon.
The birthday cash coupon can only be used once at any time within 3 months after receiving the birthday cash coupon.
In case of lost birthday gift coupon & birthday cash coupon, such coupons will not be re-distributed.
Where a Member returns a product purchased in a transaction in which a birthday cash coupon is used, such used coupon will not be refunded.
If the birthday gift is out of stock, a replacement gift with equal value will be issued

REWARDS – WELCOME COUPON

Members may receive a HK$50 coupon, at the sole discretion of LA ROCHE-POSAY, when they first register to become a LA ROCHE-POSAY Member (“Welcome Coupon”).
The Welcome Coupon can be used on next purchase of any regular-priced LA ROCHE-POSAY products at the Selected Purchase Channel, i.e. Mannings offline stores or Watsons offline stores, excluding offer sets and purchase-with-purchase items. The coupon cannot be used in conjunction with any other offer or promotion.
The Welcome Coupon can only be used once at any time within 3 months after receiving the Welcome Coupon.
The Welcome Coupon is distributed via SMS through the registered phone number of the Member.
The Welcome Coupon is non-transferrable and cannot be exchanged for cash.
In case of any lost Welcome Coupon, such coupons will not be re-distributed.
Where a Member returns a product purchased in a transaction in which a Welcome Coupon is used, such used coupon will not be refunded.

REWARDS – QUARTERLY COUPONS

Members may receive, at the sole discretion of LA ROCHE-POSAY, one HK$50 coupon on the last day of every quarter (i.e. March 31, June 30, September 30, and December 31) with or without purchase of LA ROCHE-POSAY products (“Quarterly Coupon(s)”). Quarterly Coupon for a specific quarter can only be received if customers register as members on or before the second last day of that quarter (i.e. March 30, June 29, September 29, and December 30). Coupons for previous quarters will not be re-distributed. A maximum total of four Quarterly Coupons, equivalent to a total value of HK$200, can be received within the current year.
Each Quarterly Coupon can be used on purchase of any regular-priced LA ROCHE-POSAY products over HK$300, excluding offer sets and purchase-with-purchase items. The coupons cannot be used in conjunction with any other offer or promotion.
The Quarterly Coupon can only be used once at any time within 3 months after receiving the Quarterly Coupon.
All Quarterly Coupons are distributed via SMS through the registered phone number.
Quarterly Coupons are non-transferrable and cannot be exchanged for cash.
In case of lost Quarterly Coupons, such coupons will not be re-distributed.
Where a Member returns a product purchased in a transaction in which a Quarterly Coupon is used, such used coupon will not be refunded.

REWARD REDEMPTIONS

Welcome Coupons or Quarterly Coupons (“Coupons”, each a “Coupon”) are subject to their terms and conditions as may be applicable at the time of issue.
Any redemption may be subject to additional terms and conditions details of which will be provided before you make the redemption.
Coupons have no cash value itself except where presented for redemption. Coupons are non-transferable and non-exchangeable for cash, and may only be used by the member as provided in these Terms & Conditions.
Each Coupon can be redeemed offline once only. Photocopy will not be accepted in offline redemption.
Coupons shall be applied on the relevant retail price at the Selected Purchase Channel and as available at the time of redemption.
LA ROCHE-POSAY reserves the right to modify all rewards hereunder including the Coupons and their value in the event of unavailability without prior notice to members. In case of any dispute, the decision of LA ROCHE-POSAY shall be final and conclusive.

COLLECTION OF PERSONAL INFORMATION

By joining the Program, you have read and agreed to the collection and use by L’Oreal Hong Kong Limited trading in the name of LA ROCHE-POSAY of your personal data in relation to the Program in accordance with the Privacy Policy and Personal Information Collection Statement available on LA ROCHE-POSAY’s Hong Kong SAR official website (https://www.laroche-posay.hk/cn/site/pages/ShowMediaApp.aspx?MediaAppCode=PDF_Privacy_Policy_HK).

GENERAL

These Terms & Conditions shall be governed by Hong Kong SAR laws and the Hong Kong SAR courts shall have exclusive jurisdiction over any proceedings in connection with the Program.
A Chinese version of these Terms & Conditions is available. In the event of discrepancy, the English version shall prevail.
For enquiries on the Program, please call 3180 1555 (Monday to Friday, 9am to 6pm)

version date November 2023